Privacy Policy

Last Updated: September 2024

We at meyer curls are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www. meyercurls.ch and make purchases. Please read it carefully to understand our practices regarding your personal data and how we will treat it.

1. Responsible Entity (Data Controller)

The data controller responsible for your personal data under this Privacy Policy is:

meyer curls
info@meyercurls.ch

2. Data We Collect

We collect personal information necessary for processing your order and enhancing your experience on our website. This includes:

  • Personal Identification Data: Name, email address, phone number, shipping and billing address.
  • Payment Information: Payment details such as credit/debit card numbers, PayPal account, or other payment methods (which may be processed by third-party payment providers).
  • Order History: Products purchased, purchase date, and order status.
  • Technical Data: IP address, browser type, device information, and usage data collected through cookies or similar technologies.
  • Communications Data: Information you provide when contacting us, such as through customer support inquiries or marketing subscriptions.

3. Purpose of Data Collection

We process your personal data for the following purposes:

  • To process and fulfill your orders, including delivery and invoicing.
  • To provide customer support and respond to your inquiries.
  • To send transactional or promotional communications if you have consented to receive them.
  • To improve our website’s functionality, security, and user experience.
  • To comply with legal obligations, including Swiss regulations, accounting, and tax laws.

4. Disclosure of Data

We do not sell or rent your personal data to third parties. However, we may share your personal data with trusted service providers, including:

  • Payment Processors: To process payments securely (e.g., Stripe, PayPal).
  • Shipping Partners: For fulfilling orders and delivering products.
  • Marketing Partners: For marketing campaigns (with your consent).
  • Analytics Providers: To help us improve website functionality and user experience (e.g., Google Analytics).
  • Legal Authorities: If required by Swiss law or in response to valid legal requests.

We ensure that any third parties with whom we share your data comply with applicable data protection laws and safeguard your personal information.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. We store your personal data in secure systems, and only authorized personnel have access to your data for processing purposes.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by Swiss law. After this period, your data will be securely deleted or anonymized.

6. Your Rights

Under Swiss data protection law and the GDPR, you have the following rights concerning your personal data:

  • Access: You have the right to request a copy of your personal data that we hold.
  • Rectification: You can request correction of inaccurate or incomplete personal data.
  • Erasure: You may request deletion of your personal data, provided it is no longer needed for the purposes for which it was collected.
  • Restriction: You may request that we limit the processing of your personal data under certain circumstances.
  • Data Portability: You may request the transfer of your personal data to another entity.
  • Objection: You have the right to object to the processing of your personal data for marketing purposes or when it is based on our legitimate interests.
  • Withdrawal of Consent: If you have provided consent for data processing, you may withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact details provided in Section 1.

7. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in compliance with legal requirements or changes in our services. Any updates will be posted on this page, and significant changes will be communicated via email or a notice on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or how we handle your personal data, please contact us at:

meyer curls

info@meyercurls.ch